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Author Topic: App doesn't start  (Read 80 times)

Herke

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App doesn't start
« on: April 19, 2017, 10:56:00 am »
First time use app doesn''t start because "no internet connection "
Although internet connection is working.

pscheven

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Re: App doesn't start
« Reply #1 on: April 21, 2017, 09:02:03 am »
Hello.

Does the password of your SityTrail account contain any special character (like ?, %, &, ...)?

If it contains such a character, can you please change your password via "My account" on http://www.sitytrail.com

Sorry but some of our applications don't support password with special characters yet, sorry for any inconvenient caused.

Thank you.

Best regards.
Patrick Schevenels.
Developer and support manager
Geolives S.A.

Herke

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Re: App doesn't start
« Reply #2 on: April 22, 2017, 06:43:24 am »
Thx! That works!

pscheven

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Re: App doesn't start
« Reply #3 on: April 27, 2017, 10:49:44 am »
Hello.

Thank you for your feedback.

Can you please support us with a comment / review on Google Play Store or on the Apple AppStore?

Thank you.

Best regards.
Patrick Schevenels.
Developer and support manager
Geolives S.A.