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Author Topic: Can't get 3D view on my laptop  (Read 1257 times)

livfoss

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Can't get 3D view on my laptop
« on: September 13, 2014, 01:13:56 pm »
I have an iMac computer and when I generate a trail, you send me a link to a 3D view. This works very well, and what's more it works when I email this link to friends. But when I try this link on my own Mac laptop, running Mavericks 10.9.4, Google Earth opens with this message:

"The Google Maps API key used on this website was registered for a different website. The developer of this website can generate a new key here."

The word 'here' is a link to a non-existent page.

What's the problem and how can I fix it?

TIA

livfoss

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Re: Can't get 3D view on my laptop
« Reply #1 on: September 13, 2014, 01:41:19 pm »
To answer my own question, apparently you have to completely delete Google Earth from the Mac and reinstall it - this is not so easy because Google's instructions are wrong - then it works. No idea why.

pscheven

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Re: Can't get 3D view on my laptop
« Reply #2 on: September 15, 2014, 08:32:03 am »
Hello.

Thank you for your feedback.

The problem certainly came from a problem with Google Earth plug-in.

Best regards.
Patrick Schevenels.
Developer and support manager
Geolives S.A.