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Author Topic: SityTrail Netherlands  (Read 2242 times)

Nico Moors

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SityTrail Netherlands
« on: July 26, 2013, 12:06:59 pm »
Dear Sir,

I "SityTrail Netherlands (Pays-Bas) 1 year" for iPhone bought and paid € 14.95 but can not download it? Is not in the App Store. Therefore, I want my money back.

Sincerely, Nico Moors

pscheven

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Re: SityTrail Netherlands
« Reply #1 on: July 29, 2013, 08:36:01 am »
Hello.

There is a little delay for the publication of the iOS version of SityTrail Netherlands because the application has been rejected by Apple for administrative reasons and we have to submit it again.
It should be available on the AppStore before 15th Augustus 2013.
Sorry for this delay.

Do you still want your money back or do you agree that we extend your subscription to one year after the real release date of the application?

Thank you.

Best regards.
Patrick Schevenels.
Developer and support manager
Geolives S.A.

JosWessels

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Re: SityTrail Netherlands
« Reply #2 on: August 05, 2013, 09:58:44 am »
Ok, i am waiting. Thanks

pscheven

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Re: SityTrail Netherlands
« Reply #3 on: August 22, 2013, 08:09:17 am »
==> Nico Moors and JosWessels

Hello.

SityTrail Netherlands is now available on the AppStore. We have extended your subscription to one year after today.

Best regards.
Patrick Schevenels.
Developer and support manager
Geolives S.A.

Nico Moors

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Re: SityTrail Netherlands
« Reply #4 on: August 28, 2013, 07:51:19 pm »
The Device ID for my SityTrail account is wrong. What now? :-\

pscheven

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Re: SityTrail Netherlands
« Reply #5 on: August 29, 2013, 08:33:15 am »
Hello.

Which error message do you get exactly? When do you get this error message?

Thank you.

Best regards.
Patrick Schevenels.
Developer and support manager
Geolives S.A.