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Author Topic: unable to login  (Read 14815 times)

rsoons

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unable to login
« on: December 11, 2012, 10:34:55 pm »
I constantly get an error when I try to login, unknown username or password. I already tried to insert my email and request my password, I receive an email with my username and password but it doesn't work. Can you advise what to do?

pscheven

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Re: unable to login
« Reply #1 on: December 12, 2012, 08:59:22 am »
Hello.

The problem came from a special character in your password.

We have removed this special character and we have sent your new password by e-mail.

Best regards.
Patrick Schevenels.
Developer and support manager
Geolives S.A.