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Author Topic: Rename  (Read 3965 times)

raydela

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Rename
« on: October 22, 2012, 02:36:06 pm »
iphone

I cannot rename my trails.
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pscheven

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Re: Rename
« Reply #1 on: October 23, 2012, 08:05:22 am »
Hello.

Can you please explain us your problem with more details? (which error message do you get? when? ...)

Thank you.

Best regards.
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Patrick Schevenels.
Developer and support manager
Geolives S.A.

raydela

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Function 'Rename'
« Reply #2 on: October 23, 2012, 03:34:38 pm »
Why does the function 'rename' most of the time not works? (SityTrail BE)

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pscheven

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Re: Rename
« Reply #3 on: October 23, 2012, 03:43:30 pm »
Hello.

Can you please explain us your problem with more details? (which error message do you get? when? ...)

Thank you.

Best regards.
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Patrick Schevenels.
Developer and support manager
Geolives S.A.

raydela

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Re: Rename
« Reply #4 on: October 23, 2012, 04:05:13 pm »
Dear

On using iPhone,  I don't receive an error message. When I click op 'Rename' my iPhone doesn't rename anything. I've tried hundred times, only when it is a new trail he does it! Not if I want a 'old' trail rename.

Raymond
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pscheven

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Re: Rename
« Reply #5 on: October 26, 2012, 01:52:49 pm »
Hello.

Are you using the latest version of our application (version 7.2) ?

Does the screen which allows you to enter the new name for the trail appears?

Thank you.

Best regards.
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Patrick Schevenels.
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Geolives S.A.

raydela

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Re: Rename
« Reply #6 on: October 26, 2012, 03:48:40 pm »
Hello

Yes, I'm using the latest version.
Yes, the screen appears, then the screen with my trail reappears, but the name is not renamed.

Raymond

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simob

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Re: Rename
« Reply #7 on: October 29, 2012, 08:42:29 am »
Thank your for these details.

Your request has been forwarded to our technical team. You'll be notified as soon as possible.

Regards
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pscheven

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Re: Rename
« Reply #8 on: November 05, 2012, 10:14:04 am »
Hello.

Can you please tell us which name you try to set for the trail?

Special characters (like / for example) are not allowed in the trail name.

Best regards.
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Patrick Schevenels.
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Geolives S.A.

raydela

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Re: Rename
« Reply #9 on: November 06, 2012, 10:06:42 pm »
Hello

I tried to rename for example Antwerpen into Antwerpen 2012/09... that isn't allowed as you telled me now.

Regards

Raymond
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pscheven

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Re: Rename
« Reply #10 on: November 07, 2012, 08:52:14 am »
Hello.

As explained in my last message, special characters are not allowed in the trail name, please enter a name without special characters.

Thank you.

Best regards.
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Patrick Schevenels.
Developer and support manager
Geolives S.A.
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