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21
Android - SityTrail mobile applications / Re: App doesn''t start
« Last post by pscheven on April 04, 2016, 09:08:09 am »
Hello.

I close this post, as we have answered to you by e-mail.

Best regards.
22
SityEditor http://editor.sitytrail.com / Can I move the start and end points?
« Last post by Fififeuilla on April 03, 2016, 11:32:32 pm »
Hi, I saved a route but for some reason the counter did not pick up the first part of the track (hence creating a start point 1/4 of the way into the trail).
I managed to autofill in the missing part of the route, and the end point magically moved to the start point! But now I need to move the start point + end point back to where I started the trail in reality (not where the counter started counting). Is there an easy way to do this? If not, I guess I will have to do the walk again - but in that case how can I ensure recording has really started?
Thanks very much for your help. I'm struggling a bit, but basically love the app!
Philippa
23
Android - SityTrail mobile applications / App doesn''t start
« Last post by JOVE1960 on April 03, 2016, 11:01:11 am »
First time use app doesn''t start because "no internet connection "
Although internet connection is working

Help
24
Old Geolives website and applications / Old Geolives website is closed
« Last post by pscheven on April 01, 2016, 10:51:21 am »
Dear customer,

Our old Geolives website has been stopped.

It is being replaced by new SityTrail applications, which are already available for Belgium, France, Spain, Switzerland, Spain and the Netherlands.
These new applications allow you to access all the maps of one country on the Web and on mobile devices (Android, iPhone / iPad) with a yearly or a monthly subscription.

More information : http://www.sitytrail.com

In order to purchase a new subscription : https://store.geolives.com

Unfortunately, these new subscriptions are not yet available for Ireland because we have not come to a financial agreement with OSI.

For more information about the closing of our old website and how to transfer Geolives PC Editor to a new computer, please visit this website (soon available in English) : http://transfert.geolives.com

Thank you.
25
SityEditor http://editor.sitytrail.com / Route plan
« Last post by Mweelrea on February 26, 2016, 10:34:40 pm »
I attach my own web site link which I use to convert Gpx files to a viable route plan for my own use, using ANY Gpx file, with sensible limits.

It accesses Google Elevation if that is unavailable and NOAA data for magnetic variation  and  human walk rates built on years of experience with a club walking factor.

It clearly deals with Garmin files which don't have elevation information by adding that info ..so please try that and  it automatically adds that info to produce a pdf formatted downloadable Route plan for me.

Try it by loading a Gpx file, or you are free to and evaluate it, try with any < 40 waypoint route!

http://gpxelements.azurewebsites.net/

May be interesting

Walter
26
iOS - SityTrail mobile applications / Re: Fault on iPhone with Sytitrail Netherlands
« Last post by pscheven on January 11, 2016, 11:12:07 am »
Hello.

Can you please send us a screen capture of this problem to the address help@geolives.com ?

Can you please also try to uninstall and reinstall the application from the AppStore (after backing up trails to the server if they haven't been sent to the server yet)?

Thank you.

Best regards.
27
iOS - SityTrail mobile applications / Fault on iPhone with Sytitrail Netherlands
« Last post by Nico Moors on January 08, 2016, 07:39:56 pm »
Dear Forum Geolives,
I have a problem. Yesterday fell during navigation when walking my SytiTrailkaart (Netherlands) off. Nothing is visible only to the card, a blank white screen. How SytiTrail Nedeland reinstall it on my iPhone 5?
With regards, Nico
28
Hello.

What is the file size of the files which are corrupted?

If the file size is 0 kb, please order the same maps again for free.

You will receive a new link to download your maps.

Because of a problem on our servers at the moment, this link may take a few minutes or a few hours to be activated to return a file which is correct (not 0 kb). If the downloaded file has a size of 0 kb, please try again to download the file with the same link a few hours later (links are valid for 48 hours).

Please download the maps with Google Chrome web browser (http://www.google.com/chrome), this avoids compatibility problems.

Sorry for any inconvenient caused.

Thank you.

Best regards.
29
when i attempt to install the downloads for my osi map to my new computer, i get a notice to say the download is not / valid corrupt try again. i have tried on numerous occasions but keep getting the same pop up advice. i have been successful in downloading some of the maptitles.
30
iOS - SityTour mobile application / Re: Can't Open Trail Lists (France)
« Last post by pscheven on October 27, 2015, 09:37:15 am »
Hello.

Can you please tell us what is your SityTrail username?

Where have you done the search?

In which language do you use the application?

Do you have the opportunity to test on another device on iOS 8 minimum to see if the problem is specific to iOS 7?

Thank you.

Best regards.
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