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11
==> DeeDee

Hello.

When you choose the external SD card in "Settings" > "Storage location" preference in the application and you quit and launch the application again, is the setting immediately forgotten by the application or is it forgotten only some time later (after launching the application several times)?

In order to keep this setting saved, before launching the application, please always check (for example with a file explorer / manager application) that the SD card is available before launching the application.

If the SD card is not available, the applications changes storage location automatically to internal drive.

If the problem persists, can you please follow these steps :

1) Backup important tracks to your account on the server
2) Uninstall the application
3) Remove all directories with name starting with "geolives" on the root folder of your internal drive and your SD card (if they exist)
4) Reinstall the application
5) Choose the external SD card as storage location

Thank you.

Best regards.
12
Hello.

Is your storage location set to android/data/com.geolives subfolder of your external SD card?

You can check it by choosing "Settings" > "Storage location" in the Penomet application (a message appears on the bottom of the screen to show the current storage location).

Thank you.

Best regards.

Mine never seems to save to here, in the settings area it never seems to remember my setting.
13
Hello.

The issue for printing OpenStreetMap maps has just been resolved, sorry for any inconvenient caused.

Best regards.
14
Hello.

The issue for printing OpenStreetMap maps has just been resolved, sorry for any inconvenient caused.

For your issue with saving trails, do you have the same problems for all trails or only for a specific trail?

Can you please give us an example of a trail affected by this problem?

Thank you.

Best regard.

15
iOS - SityTrail mobile applications / Re: Trail timings reported incorrectly?
« Last post by pscheven on July 28, 2016, 10:01:42 am »
Hello.

The time computed by our SityEditor Web application is an estimation based on the distance, the uphill and an average speed by activity type (for hiking, bike, mountain bike and horse).

Best regards.
16
SityEditor http://editor.sitytrail.com / Re: PLEASE HELP ENGLISH-SPEAKING USERS!
« Last post by pscheven on July 28, 2016, 10:00:30 am »
Hello.

Sorry for the delay for answers on the English-speaking forum, a part of our support team was on holidays so there were less people able to process English-speaking support requests.

We will answer to your requests now.

Sorry for any inconvenient caused.

Best regards.

17
SityEditor http://editor.sitytrail.com / PLEASE HELP ENGLISH-SPEAKING USERS!
« Last post by livfoss on July 22, 2016, 09:28:56 am »
No answers to show-stopping issues on this forum for ten days. The big issue with Open Street Map tiles is mentioned on the French forum but not so much as an acknowledgement here. I love the Sity apps but the support appears to be falling apart. Please help.
18
As of 11 July 2016, one can't print a trail from SityEditor if you choose  :(Open Street Map, because somehow the access rules provided by MapQuest have changed. See

http://devblog.mapquest.com/2016/06/15/modernization-of-mapquest-results-in-changes-to-open-tile-access/

When are Geolives going to deal with this? As of now, one can't print a map based on Open Street Map, for example one crossing the boundary between countries. PLEASE REPLY TO THIS ASAP!!
19
SityEditor http://editor.sitytrail.com / Re: Route plan
« Last post by Mweelrea on July 13, 2016, 08:47:29 pm »
I haven't changed it recently and it's for a specific purpose and could be extended easily enough.
I can't say when, but send me a typical trail and t will give me something to think about, if you want.

Mweelrea
20
SityEditor http://editor.sitytrail.com / Re: Route plan
« Last post by livfoss on July 13, 2016, 08:23:51 pm »
Hi - if you're still there. I love the idea, but using a trail of about 50km generated by SityTrail NL, I got a file around 800kb. So your app wouldn't work for me unless you can up it by an order of magnitude! Are you still working on it?
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