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iOS - SityTrail mobile applications / Re: Trail timings reported incorrectly?
« Last post by pscheven on July 28, 2016, 10:01:42 am »

The time computed by our SityEditor Web application is an estimation based on the distance, the uphill and an average speed by activity type (for hiking, bike, mountain bike and horse).

Best regards.
« Last post by pscheven on July 28, 2016, 10:00:30 am »

Sorry for the delay for answers on the English-speaking forum, a part of our support team was on holidays so there were less people able to process English-speaking support requests.

We will answer to your requests now.

Sorry for any inconvenient caused.

Best regards.

« Last post by livfoss on July 22, 2016, 09:28:56 am »
No answers to show-stopping issues on this forum for ten days. The big issue with Open Street Map tiles is mentioned on the French forum but not so much as an acknowledgement here. I love the Sity apps but the support appears to be falling apart. Please help.
As of 11 July 2016, one can't print a trail from SityEditor if you choose  :(Open Street Map, because somehow the access rules provided by MapQuest have changed. See

When are Geolives going to deal with this? As of now, one can't print a map based on Open Street Map, for example one crossing the boundary between countries. PLEASE REPLY TO THIS ASAP!!
SityEditor / Re: Route plan
« Last post by Mweelrea on July 13, 2016, 08:47:29 pm »
I haven't changed it recently and it's for a specific purpose and could be extended easily enough.
I can't say when, but send me a typical trail and t will give me something to think about, if you want.

SityEditor / Re: Route plan
« Last post by livfoss on July 13, 2016, 08:23:51 pm »
Hi - if you're still there. I love the idea, but using a trail of about 50km generated by SityTrail NL, I got a file around 800kb. So your app wouldn't work for me unless you can up it by an order of magnitude! Are you still working on it?
iOS - SityTrail mobile applications / Trail timings reported incorrectly?
« Last post by livfoss on July 13, 2016, 03:20:20 pm »
I have produced a series of trails of a trip through Holland by bike. I just noticed that the reporting of the time by the "Calculate" operation on the Editor seems to generate wrong results, unless the Editor cleverly notices when one has stopped moving (as a bike computer would do). In one example, the difference between start and finish times in the raw GPX file is 432 minutes, but is reported as 189 minutes!

Is this a bug or a feature?
This morning I upgraded my iMac to Mac OS El Capitan 10.11.5, and I then opened the SityTrail Editor and downloaded a trail which I had been working on yesterday. I made a couple of small changes (total distance, some text) and tried to save, but the 'save' action won't terminate - it just says "Please wait". I have tried this on the most recent versions of Safari, Google Chrome and FireFox and the result is always the same.

I then tried to print the trail using the Open Street Map maps  (the only one that I can use since the trail covers two countries), and instead of seeing the whole map, I saw a small amount of real map, plus a series of tiles with the 'MapQuest' logo and a text explaining that something changed on 11 July.

Can you help with these two issues? I just don't know how to proceed.
iOS - SityTrail mobile applications / Re: Height recordings apparently wrong!
« Last post by livfoss on July 12, 2016, 10:22:51 am »
I have not analysed the original GPS data, but I could. My guess is that there will not be any inaccuracies of this magnitude, and the information displayed on the iOS app is just wrong. Would it help if I did this analysis?

Sorry, this feature is not available on the editor.
But we note your suggestion for the next update.

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