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1
Android - SityTrail mobile applications / Re: Problems recording with SityTrail France
« Last post by pscheven on December 04, 2017, 10:44:18 am »
Hello.

Can you please check that you have not enabled an energy / battery saving mode in the settings of your device?

Some of these modes disable the GPS when the screen is not turned on.

Thank you.

Best regards.
2
Android - SityTrail mobile applications / Problems recording with SityTrail France
« Last post by JohnCenne on December 03, 2017, 11:05:53 pm »
My Samsung Galaxy A5 (2016) no longer records trails correctly. It now records only occasional points with straight lines between them and not every point as previously. This has been happening the last 4 or 5 times I use it to record a trail. Previously it always worked correctly.
Is this a SityTrail problem or is my phone gps malfunctioning.
BTW it always finds the current position correctly. Using a different App (GoogleMaps or Coyote) it follows where I am quite correctly.
3
General questions - suggestions / Re: delete multiple points
« Last post by pscheven on August 24, 2017, 09:20:32 am »
Hello.

Our "Guides Editor" application, available via "My account" on http://www.sitytrail.com, doesn't allow to delete multiple points yet.

The next major version of our application, which is planned for the end of this year, should include that function.

Thank you for your patience.

Best regards.
4
General questions - suggestions / delete multiple points
« Last post by cvlemmings on August 24, 2017, 08:05:28 am »
Hello,
Is it still not possible to delete multiple points?
5
Android - SityTrail mobile applications / Re: App doesn't start
« Last post by pscheven on April 27, 2017, 10:49:44 am »
Hello.

Thank you for your feedback.

Can you please support us with a comment / review on Google Play Store or on the Apple AppStore?

Thank you.

Best regards.
6
Android - SityTrail mobile applications / Re: App doesn't start
« Last post by Herke on April 22, 2017, 06:43:24 am »
Thx! That works!
7
Android - SityTrail mobile applications / Re: App doesn't start
« Last post by pscheven on April 21, 2017, 09:02:03 am »
Hello.

Does the password of your SityTrail account contain any special character (like ?, %, &, ...)?

If it contains such a character, can you please change your password via "My account" on http://www.sitytrail.com

Sorry but some of our applications don't support password with special characters yet, sorry for any inconvenient caused.

Thank you.

Best regards.
8
Android - SityTrail mobile applications / App doesn't start
« Last post by Herke on April 19, 2017, 10:56:00 am »
First time use app doesn''t start because "no internet connection "
Although internet connection is working.
9
Hello.

In order to change your review, please follow these steps :

- Launch the "AppStore" app on your iPhone
- Search for "SityTrail France"
- Choose the "Review" tab
- Choose "Write a review" again in order to change your review

Thank you.

Best regards?
10
iOS - SityTrail mobile applications / How can I update my review of SityTrail FR App?
« Last post by livfoss on October 31, 2016, 11:32:11 am »
I just got a (presumably) automated message while opening SityTrail FR on my iPhone 5, running iOS 10, asking me to rate the app. I followed the links,  but I couldn't find a way of rating it, nor could I update my own review which dates from 2012 - I would have said nice things! Does anyone know how to get the App Store to cooperate with editing reviews or posting completely new ones? Not sure if this is a fault with the App Store or the app itself, which as far as I'm concerned is still going strong and remains very useful.
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