Geolives forum

SityTrail applications => Android - SityTrail mobile applications => Topic started by: Herke on April 19, 2017, 10:56:00 am

Title: App doesn't start
Post by: Herke on April 19, 2017, 10:56:00 am
First time use app doesn''t start because "no internet connection "
Although internet connection is working.
Title: Re: App doesn't start
Post by: pscheven on April 21, 2017, 09:02:03 am
Hello.

Does the password of your SityTrail account contain any special character (like ?, %, &, ...)?

If it contains such a character, can you please change your password via "My account" on http://www.sitytrail.com

Sorry but some of our applications don't support password with special characters yet, sorry for any inconvenient caused.

Thank you.

Best regards.
Title: Re: App doesn't start
Post by: Herke on April 22, 2017, 06:43:24 am
Thx! That works!
Title: Re: App doesn't start
Post by: pscheven on April 27, 2017, 10:49:44 am
Hello.

Thank you for your feedback.

Can you please support us with a comment / review on Google Play Store or on the Apple AppStore?

Thank you.

Best regards.